Тема 1.3. «Телефонный разговор»

1. 
   Работа с активным словарем по теме.
   
2. 
   Работа с текстом по теме.
   
3. 
   Выполнение послетекстовых упражнений.
   
4. 
   Выполнение грамматических упражнений.
   

Phone box, phone book, mobile phone, phone card, fax machine, answering machine, engaged, dial a number, leave a message, phone back, Directory Enquiries, reverse charge call, local call, long distance call, codes, to connect, digit, tone, direct, hands-free, extension, wrong number, units, receiver, operator.

The phone will ring, and if your friend is at home he will answer by picking up the receiver. If he is busy he may ask you to call back later. If he doesn't want to speak to you, he may hang up if he is already on the phone when you call him, his num-engaged (busy — A.E.) and you can't get through. A telephone in a public place is a phone box (booth) or pay phone. To place a local call, pick up the receiver. You will hear a constant (dial tone). Deposit the coins into the slot. When you have deposited the correct amount of charge, you will hear a short beeping signal. When the constant tone returns, dial the number you wish to reach.

In the USA numerous telephone numbers — mostly related to businesses or governmental offices — are prefixed by 800 numbers. These numbers provide free customer service because many companies are interested in getting new customers. If you dial an 800 number, your party will pay the bill. Such calls are toll-free calls. To place an emergency telephone call (ambulance, police, fire), dial 911 or 0. These are also toll-free calls.

Pay phones have numbers in the United States. If you want, anyone can call you at a phone booth. In the USA an office worker, or a clerk, at a bank, hotel or any other institution after picking up a receiver first identifies the institution and then starts talking with a customer.

2. Such calls are toll-free calls.

3. To place an emergency telephone call dial 911 or 0.

4. In the USA an office worker or any other institution after picking up a receiver first starts talking with a customer.

1. A call to someone in the same area is a …………………….. call.

2. To make a call to another town or country, you need to know the area, country and international …………………….. Make sure you don't miss out a ………………… in the number.

3. If you are using a conventional phone you should pick up the ………………….. and …………………….. the number you want; perhaps you have a modern phone with a ……………………. facility.

4. If the person you have called is already speaking to someone else, you will hear a sound which tells the line is …………………….

5. You'll get a ………………….. if you aren't careful and make a mistake.

6. When the phone rings at the other end you will hear a ringing ………………….

7. Nowadays, you can call most countries ………………… and you don't need to ask the ……………………. to ………………….. connect you.

8. Some companies have an answering machine where you can leave a ………………….

9. If you reach a switchboard, you will have to ask for the …………………… you require.

10. The cost of a call depends on how long, where and when you phone. The cost is known as a ………………….. and it is calculated in …………………..
Exercise 4. Answer these questions:
a) What is the emergency number for the police, fire brigade or ambulance?

b) Is there a Directory Enquiries? What number is it?

c) How often do you have to pay your phone bill?

d) Is it cheaper to phone during the night?

e) What's the phone number of your school?

f) Have you ever made a reverse charge call? If so, who was it to?

- Good morning, (3)________ is Ms White (4)________ AXA Company. (5)________ I speak (6)________ Mr. Smith?

- Yes, of course. Would you (7)________ a minute. I’ll (8)________ you (9)________.

- .......

- I am (10)________, he is not (11)________ at the moment. Would you like to (12)________ a message?

- No, thank-you. When could I call him (13)________?

- Could you please (14)________ him (15)________ tomorrow morning?

- Yes, of course. Thank-you very much. Goodbye.

- Goodbye.

Exercise 6. Read and translate the dialogue «Calling to Get a Reservation»:
A: I'd like to reserve a hotel room.

B: That should be no problem. May I have your full name, please?

A: My name is John Sandals.

B: Hello, Mr. Sandals. My name is Michelle. What days do you need that reservation, sir?

A: I'm planning to visit New York from Friday, April 14 until Monday, April 17.

B: Our room rates recently went up. Is that okay with you, Mr. Sandals?

A: How much per night are we talking about?

B: Each night will be $308.

A: That price is perfectly acceptable.

B: Wonderful! Do you prefer a smoking or nonsmoking room?

A: Nonsmoking, please.

B: Next question: Is a queen-size bed okay?

A: That sounds fine.

B: Okay, Mr. Sandals. Your reservation is in our computer. All we need now is a phone number.

A: Certainly. My phone number is 626-555-1739.

B: Thank you, Mr. Sandals. We look forward to seeing you in New York!

2. He says that the radio set bought by you is often out of order.

3. Another problem raised in the novel is the position of woman in society.

4. Acknowledged by the public, Mark Twain became one of the leading journalists of America.

5. At the foot of the mountain we saw a little village built by the Dutch colonists many hundred years before.

6. Thirty loaded lorries followed by six cars were moving along the road.

7. We know Byron as the author of many lyrical poems devoted to nature and love.

8. Built some hundred years ago, the house stood still intact.

9. There was nothing on the table but a few magazines brought by me in the morning.

10. He created a gallery of portraits borrowed from life itself.

1. 
   Работа с активным словарем по теме.
   
2. 
   Работа с текстом по теме.
   
3. 
   Выполнение предтекстовых упражнений.
   
4. 
   Выполнение грамматических упражнений.
   

2) Heathrow is the first USA airport to carry out such an experiment.

3) The aim of the system is to speed up the movement of passengers through the terminal.

4) Passengers who frequently fly from North America to Heathrow are taking part in a six-month trial.

5) Each passenger will have an image of their eyes’ iris stored on computer.
Exercise 3. Give the English equivalents of the following collocations:

Попадать под ограничения, осматривать (багаж), заниматься, контрабандой, таможенный сбор, таможенная декларация, таможенное, управление, личные вещи, пройти таможенный досмотр, таможенные, правила, таможенные ограничения.

Sometimes an article which falls under customs restrictions and is liable to duty is allowed in duty-free if the traveller does not exceed a certain fixed quota. These are listed in a duty-free quota list. Customs restrictions also include a prohibited articles list. This is a list of items which may not be brought into a country or taken out of it. An official paper (from the proper authorities) giving permission to take items, which fall under special customs restrictions, in or out of a country is known as an import or export license.

If the traveller has any item which comes under customs restrictions he is asked to declare it. That is, he is asked to name the item, stating its value and other particulars. The declaration is made either orally or in writing on a special form. The practice seems to vary in different countries. Upon payment of duty the traveller is given a receipt. As a rule personal effects are duty-free.

It sometimes happens that a passenger’s luggage is carefully gone through in order to prevent smuggling. The formalities at the customs-house usually take some time. Only after passing through the customs does one realize that their journey is drawing to an end (or beginning, as the case might be).

1) What are the duties of a customs inspector?

2) What is the meaning of the question ”Have you anything to declare” one hears at the customs-house so often?

3) What is the phrase “ I have nothing to declare” mean?

4) Do customs restrictions vary in different countries?

5) Have you ever gone through a customs inspection? If so relate your experience.

6) What is a duty-free item?

7) What do we mean by saying that something is an item liable to duty?

8) Why is smuggling punishable by law?

9) What does the Customs Inspected stamp stand for?

10) Can you name some of the ‘personal effects” one usually takes along on a journey?
Exercise 5. Make up the dialogues, filling in the missing remarks:
At the Passport and the Health Check
1. Could I have your passport, please?

_______________________________________

2. Where are you going?

_______________________________________

3. How long are you going to stay?

_______________________________________

4. What’s the purpose of your trip?

_______________________________________

5. And can I see your vaccination certificate?

_______________________________________

That’s right. Shall I open it?

2. _____________________________________?

No, I don’t think I have.

3. _____________________________________?

Thank you.

1. 
   Работа с активным словарем по теме.
   
2. 
   Работа с текстом по теме.
   
3. 
   Выполнение предтекстовых упражнений.
   

2. When a plane is going up into sky it is ___________.

3. When a plane is coming down from the air it is ___________.

4. ___________ is a person who travels in a vehicle (planes, trains, cars, boat etc.)

5. ___________ is a person actively involved in flying an aircraft.

6. ___________ is a document giving a passenger the authority to board an aircraft.

7. ___________ is air travel from the starting point to the final destination.

8. ___________ is a company that provides air transport services for traveling passengers.

9. ___________ is a paper needed to fly.
Exercise 3. Say whether the following statements are true or false:
1. Originally, many airports were built far away from city centres.

2. Stewardess can bring you a drink.

3. Heathrow Airport is in Egypt.

4. Stewardess flies the plane.

5. Commercial airports always get money from the government in order to operate.

6. You have to check in and get a boarding pass.

7. When the plane is taking off, you don’t need to fasten your seat belts.


Exercise 4. Read the text and answer the question: what must passengers do at the airport?
THE AIRPOR FORMALITIES
When preparing to fly, passengers are requested to arrive at the airport 2 hours before departure time. They must register their tickets, get a seat assignment, and weigh and check their luggage.

If you check excess luggage you’ll have to pay extra charge for the extra weight. Every passenger is also allowed one small carry-on bag, for instance a laptop computer or small suitcase. The rules for passengers who are traveling abroad are similar in most countries but, sometimes, there are differences.

Here are some things to remember: if, for example, you need to go through Customs, try to fill in the customs declaration before you talk to the customs officer. He will ask every passenger the same questions about whether he is carrying anything he wants to declare: like tobacco, alcohol, presents, and sums of money. Then, at the check-in counter, your ticket is looked at, your things are weighed and labeled with their destination. The next formality is filling in the immigration form and going through passport control. You write your name, nationality, permanent address and the purpose of your trip. In most countries there is also a security check when your carry-on-luggage is inspected. After fulfilling all these formalities you go to the departure lounge where you can have a snack, read a paper or buy something in the duty-free shop and wait for the announcement to board the plane.
Put the sentences in the correct order:

__ 1. go to the departure lounge

__ 2. you write your name, nationality, permanent address and the purpose of your trip

__ 3. go through passport control

__ 4. wait for the announcement to board the plane

__ 5. fill in the immigration form and

__ 6. go to the check-in counter

__ 7. check excess luggage

__ 8. arrive at the airport 2 hours before departure time

__ 9. register their tickets, get a seat assignment, and weigh and check their luggage.

1. 
   Работа с активным словарем по теме.
   
2. 
   Работа с текстом по теме.
   
3. 
   Выполнение предтекстовых упражнений.
   
4. 
   Выполнение грамматических упражнений.
   

2. ____________ is a set of cars on a railway.

3. ____________ is a document allowing people to travel by train.

4. ____________ is a person who travels in a vehicle (planes, trains, cars, boat etc.).

5. ____________ is a person who carries luggage on a train

6. ____________ is a place where luggage may be temporarily stored.

7. ____________ is a place where people sit or stand until the train they are waiting for comes.

Exercise 3. Read the text and answer the questions:
BY TRAIN TO WASHINGTON
The American passenger railroad is called Amtrak. We boarded the train at Pennsylvania Station. We arrived at the station an hour before departure. As far as I remember, we paid about a hundred dollars for our one-way tickets. I checked in Rich’s big suitcase for him. It was too big and heavy to take into the car as carry-on baggage. We chose a non-smoking car. That was because I had decided to give up smoking.
After we were seated, the conductor collected tickets. He took our tickets and placed seat markers above our seats. I wondered what they were for. I saw our destination – Washington.
It took us just about three hours to reach Washington. Two hours and fifty minutes to be exact. On the train we had some pizza and cold drinks. Rich said he had always traveled by plane to Washington before. It was convenient because the airport in Washington was so close to downtown. But Union Station was literally within sight of the Capitol.
QUESTIONS:
1. When did Richard and Victor arrive at the station?

2. Why did they have to check in Richard’s suitcase?

3. How had Rich traveled to Washington before?
Exercise 4. Translate into English:
- Я собираюсь ехать в Москву в командировку.

- Когда?

- Есть прямой поезд. Он отправляется в 9 вечера.

- Замечательно. А когда он прибывает в Москву?

- В 8 часов утра.

- Это мне подходит.

- Я могу заказать вам билет.

- Спасибо. Я хотел бы купейное место, нижнюю полку.

- Хорошо. Постараюсь сделать всё возможное.

- Спасибо. Вы мне очень помогли.
Exercise 5. Answer the questions:
1. Do you often travel by train?

2. What’s more convenient: to travel by plane or by train?

3. What berth do you prefer? Why?

4. What are the duties of the guard?

5. What was your longest trip by train? Was it boring or tiresome?

6. Where is nearest ticket office?

7. Is it difficult to get a ticket?

8. How long does the trip to Moscow last?

9. Do you take food with you or do you like to have meals in the dining car?

10. Have you ever been late for your train?