Учебно-методическое пособие для студентов минск 2010 ббк утверждено на заседании

Complete the question that Claire asks. What examples does she give to illustrate the question?

Translation

a) Translate the following passage into Russian paying attention to business vocabulary:

Individual businesses also often adopt codes of ethics concerning the behaviour of their employees. These codes stress honesty and loyalty. They may prohibit such practices as accepting gifts or entering agreements where a conflict of interest might occur.

Many practical and ethical problems result from international business operations. Bribery, kickbacks, and other practices have flourished in overseas operations on a greater scale than has been common in domestic operations. Two factors contribute to the problem: a) the growth of international operations resulting in increased competition and more opportunities for unethical practices and b) a more widespread acceptance of a common standard of behaviour arising from cross-cultural contacts and influences.

b) Translate the following passage into English using your active vocabulary:

Этические аспекты характерны для всех направлений деятельности организаций. Они затрагивают и решения о найме персонала, и определение критериев эффективности исследований и разработок, и производственную политику, и маркетинг, и благотворительную деятельность.

Круг социально ответственных и этических компаний постоянно расширяется. А проявление бизнесом внимания к нуждам общества позволяет сформировать положительный имидж компании.

Этические инвесторы избегают вложений в компании, деятельность которых не отвечает их представлениям об общественно принятых нормах: в производителей табака, алкоголя, вооружений или атомную энергетику.

Self-study section. Grammar revision

Complete this story putting the verbs in brackets in the correct form (Past Simple, Past Continuous or Past Perfect).

It was 10 o'clock at night. Eddie was tired and hungry. He ¹(spend) the last five hours talking to the company's senior managers. He ²(realise) that he would have to resign from his job, and also that he ³(face) the possibility of going to prison.

Six months ago, everything ⁴(be) fine. He ⁵(have) a wonderful job and he ⁶(make) a lot of money. Then he ⁷(meet) some people who ⁸(advise) him badly. They ⁹(give) him a list of companies and ¹⁰(tell) him to buy their shares. He ¹¹(use) the company's money to do this. At first the shares ¹²(rise), so he ¹³(buy) some more. Everything ¹⁴(seem) so easy. Then the stock market ¹⁵(crash) and he lost everything.

Eddie ¹⁶(telephone) his wife before leaving the office. He ¹⁷(apologise) for not phoning earlier, explaining that he ¹⁸(have) a difficult meeting. 'You sound upset. Anything wrong?' she asked. 'I'll tell you about it when I get back,' he ¹⁹(reply).

If you have any difficulties in doing this task or want to brush up your grammar skills please refer to Grammar File p. 173-175.

Social skills

Problem-solving

1. Study the phrases in the box. Add one expression under each heading.

Stating options We have a number of options. There are several ways we could deal with this.	Considering less obvious options We could try… It might be worth…
Balancing arguments Let’s look at the pros and cons… Let’s discuss the advantages and disadvantages. On the one hand… On the other hand…	Discussing possible effects Let’s think about the consequences of… If we do this then…
	Making a decision The solution then is to… The best way forward is to…
Changing your approach Let’s look at this another way. Let’s look at this from a different angle.	Stating future action What we’ve got to do now is… So the next thing to do is…

 2. Listen to two company directors discussing a problem concerning one of their managers. Tick the expressions in Ex. 1 that you hear.

3. Work with a partner. Discuss different ways of tackling these problems. Use expressions in Ex. 1.
1. You manufacture skis, so demand for your product is seasonal. You’d like to make another product, something that sells in the summer, but what?
2. You have organised a two-day seminar for 160 people on quality management. It’s due to start in an hour and your famous guest speaker has lost her voice.
3. You print a monthly bulletin for the staff. It contains general news about your company but it looks boring so nobody reads it. How can you make it more interesting?
4. Someone has been hacking into confidential files on your computer system.
5. Every Christmas a company gives its customers gifts ranging from diaries and calendars to cases of Scotch whisky. The financial manager says it’s too expensive and wants to stop. The sales manager disagrees.

4. Work in groups. Role play this situation.

You are senior managers at a hi-fi manufacturer. Your company is losing market share. You strongly suspect your main rival is using unfair methods to promote its products.

For example, you are almost sure that your rival has been:

a) making cash payments to main dealers;

b) offering expensive gifts to important customers.

Hold a meeting to consider how to solve the problem (use the phrases from Speaking File pp. 223-228 ).

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